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Volunteering

BECOME A VOLUNTEER OF THE EUROPEAN GAMES 2023!
From 21 June to 2 July 2023, Poland will host the largest multidisciplinary sporting event in Europe, and you can be a part of it!

Volunteers will inform fans, welcome guests on welcome desks in hotels and airports, help fans with disabilities, operate in sports zones and support organizers in areas such as: distributing accreditation, media support, logistics, giving directions, supporting athletes, referees and national teams.

LET'S CREATE AN EXCITING AND UNFORGETTABLE SPORTING EVENT TOGETHER!

Around 8,000 volunteers will help to organise the most important sporting event in Poland so far. Volunteers will be active in all the cities where the sporting event will take place, such as: Kraków, Tarnów, Krynica-Zdrój or Zakopane.

Volunteering at the EG2023 is not only an opportunity to see your favourite sports with your own eyes but above all, a chance to gain experience in organizing a great sporting event. It's also an opportunity to make new friends during this international and intergenerational integration.

WHO ARE WE LOOKING FOR?

We are looking for proactive, committed and available people. We hope that our volunteers will be positive and full of energy - it will be in their hands to create the unique atmosphere of the Games! You don't need to have experience, you can get it with us.

Volunteering at the European Games is divided into many areas with different requirements and characteristics. Everyone will find something for himself!

Basic requirements:
  • Knowledge of English at least communicative level 
  • 16 years (turned no later than 1 June 2023)
  •  Availability - although the European Games last from June 21 to July 2, 2023, some activities will start earlier. We count on your commitment for a minimum of 8 days (duty hours last for several hours).

WHAT DOES RECRUITMENT PROCESS LOOK LIKE?

Candidates for volunteers will go through a two-stage recruitment process. The first step is to register on the Volunteer Portal and fill out the application form. The second stage are recruitment interviews (conducted online) to which we selected candidates will be invited.

The application form can be submitted from October 11, 2022 to January 15, 2023, and recruitment interviews will be conducted from December 2022 to April 2023, when the recruitment results will be announced.

Apply today:
volunteers.european-games.org

DO YOU WANT TO ENGAGE MORE?

In the application form, you can additionally declare your willingness to act as a recruiter or volunteer leader. As a volunteer, recruiters will assist in the recruitment process and volunteer leaders, after completing a series of specially prepared training courses - the Volunteer Leader Academy - will engage in the management of other volunteers. If you have more availability and want to help us in the preparations or in the events leading up to the European Games - please indicate this in the form!

WHAT DO WE PROVIDE FOR VOLUNTEERS?

Volunteers are granted:
  • volunteer starter pack (volunteer outfit, gadgets),
  • accident insurance,
  • training for volunteers,
  • Volunteer Leaders Academy,
  • catering during the performance of duties,
  • free public transport,
  • gift packs,
  • certificate of participation in the voluntary service,
  • accommodation (in limited numbers for visiting volunteers).

AREAS OF VOLUNTEER ACTIVITIES

When completing the form, you can choose from a wide list of departments in which area you want to volunteer. We will definitely find a suitable position for you, tailored to your preferences.

Important: the greater your availability, the better your chances of getting into your preferred area.

Do you need to complete a student internship? Mark it on the form. It is possible to implement them in any number of hours. Among the available  over 20 sections, you will surely find something for yourself!
Do you have questions about student internships? Write to us: praktyki@ie2023.pl.

VOLUNTEERS ROLES

  1. Breaking news!

    If you've ever wondered what it's like to work as a journalist at a major sporting event, this section is for you! As a volunteer in the media area, you will work directly with journalists from the whole of Europe. You'll be involved in the coordination of the mixed zone and the photo area, and you'll see on first-hand basis how information that circulates throughout the sports world is created.

    Example tasks: 
    • Care and supervision of media centers
    • Coordination of mixed zones and photo areas
    • Assistance with the preparation of press conferences
    • Support in the creation of social media content
    Skills: 
    • Responsibility
    • Communication skills
    • Experience in journalism is an advantage 
    • Writing skills 
    • Familiarity with particular sports is an advantage 
    • Language skills
  2. Accreditation is a key!

    Accreditation can open many doors, and it can be your key to success. Volunteers in this area will be responsible for ensuring that all athletes, coaches, volunteers, and guests get the necessary access to the various venues for all activities.

    Example tasks:
    • Registration of persons attending the event
    • Verification of data of persons applying for accreditations
    • Preparation and issuance of accreditations
    Skills:
    • Great communication skills
    • Assertiveness
    • Language skills
    • Office equipment operation
    Volunteers from this department will start their activity about two weeks before the event, so longer availability in this department is required.
  3. Not under my watch!

    In this area, volunteers will liaise with the doctor and those responsible for anti-doping tests. A professional approach towards athletes is required.

    Example tasks:
    • Escorting athletes from the moment of notification until the end of the anti-doping testing,
    • Cooperation with the doctor.
    Skills:
    • Communication skills
    • Responsibility
    • Assertiveness
    • Prompt response to needs
  4. Feel like home!

    It is the home for all volunteers! A place where you can always go, relax, make friends and spend time together. It is the place where each volunteer will collect their starter pack and begin their adventure with EG 2023. The Volunteer Center is also an organizational center, where we want to take care of volunteers needs. We will assemble a creative team, whose task will be to organize various activities for volunteers. Creativity and great commitment - are what we're looking for in this team!

    Example tasks:
    • Coordination of volunteers’ work
    • Distribution of starting packs
    • Spreading good atmosphere among volunteers
    • Creation of daily vlogs on the work of volunteers
    Skills:
    • Good organizational skills
    • Friendly attitude
    • Meticulousness
    • Networking and conversational skills
    • Communication skills
    • Openness
  5. Let’s celebrate!

    The medal decoration and listening of country’s national anthem is an unforgettable experience for any athlete! In this area, volunteers will help to prepare the ceremony so that everything goes according to plan.

    Example tasks:
    • Cooperation with the event mascot,
    • Assistance in organizing the ceremony,
    • Assisting artists and sportsmen
    Skills:
    • Communication skills
    • Responsibility
    • Creativity
  6. Be my guest!

    Guests! A major sporting event attracts a lot of guests from all over the world! Volunteers from the VIP & Hospitality area will be responsible for supporting the accommodation and service processes for key event guests.

    Example tasks: 
    • Welcoming national and international guests to the event
    • Providing information
    • Supporting accommodation processes for event participants
    Skills:
    • Communication skills
    • Courtesy
    • Impeccable manners
    • Familiarity with event venues and facilities
    • Positive attitude
    • Patience
    • Very good knowledge of foreign languages
    • Coordination skills
    • Responsibility
  7. I have a plan!

    A large sporting event requires proper logistical planning. Several hundred advertising materials, several thousand balls, or ten thousand outfits have to go to the right places, and to the right people. Thanks to you, we can make it happen!

    Example tasks:
    • Helping with the distribution of packs to volunteers, journalists
    • Assistance with distribution planning
    Skills:
    • Communication skills
    • Punctuality
    • Responsibility
    • Sense of direction
    • Basic IT knowledge
    Volunteers from this department will start their activity about two weeks before the event, so longer availability in this department is required.
  8. It’s all about brand!

    Are you familiar with the concept of branding? Or do you want to learn more about this? This area will be perfect for you! Advertising materials at sporting events are crucial medium, and taking care of it is an important and responsible role. We believe you can handle it!

    Example tasks:
    • Support in record-keeping
    • Taking care of the correct display of advertising materials
    • Assistance in putting together advertising materials
    Skills:
    • Communication skills
    • Responsibility
    • Creativity
  9. High five!

    Do you like to be in the spotlight? Can you make a real show? If so, role of Mascot is perfect for you! As the Mascot of the European Games, you will be a highly anticipated attraction during the breaks between sports competitions. You will animate fans and heat up sports emotions. Together with other volunteers in this section, you will also take part in the Mascot School, which will prepare you for your tasks.

    Example tasks:
    • Animating fans
    • Engaging children to play during breaks, between games
    Skils:
    • Communication skills
    • Good physical condition
    • Language skills
    • Friendly attitude
    • Creativity
    • Assertiveness
  10. I have your back!

    NOC (National Olimpic Comitee) Assistants are guardians os National Teams, which include athletes, heads of missions and officials. NOC Assistant is patrons of the delegation who is fully available to their members, responsible for constant contact with the team and assistance in solving current problems before and during the European Games.

    Sample tasks:
    • Constant contact with the team
    • Providing information
    • Support the Head of Mission in areas such as, among others: accreditation accommodation and transport
    • Responding to the current needs of the team

    Skills:
    • Communicativeness
    • Responsibility
    • Resourcefulness
    • Knowledge of foreign languages
    • Personal culture
  11. It's delicious!

    Taking care of a full stomach is the chef's job, but the chef himself is not the only person in the catering area. The volunteers will take care of the catering area, reporting on current demands and keeping an eye on the schedule of served meals. 

    Example tasks: 
    • Support with the activities of the caterer
    • Monitoring of catering areas
    • Reporting on any problems

    Skills:
    • Communication skills
    • Perceptiveness
    • Responding to current situation
    • Responsibility
  12. I’ll be there for you!

    Being a volunteer in this area is an ideal opportunity to practice and test your medical care skills at a sporting event. Volunteers will support paramedics at competition venues.

    Example tasks:
    • Supporting paramedics
    • Provision of first-aid
    • Assistance in reaching medical points

    Skills:
    • Communication skills
    • Responsibility
    • Prompt response to needs
    • Completed first aid training
  13. Let me show you!

    Each discipline of the European Games has its own history and its own unique character, which attracts a specific group of fans. When creating a real sporting spectacle, the appropriate setting cannot be omitted. That is why every sporting competition, in all disciplines, will be preceded by a sports presentation, which you can be a part of!

    Example tasks:
    • Decoration management: assembly and disassembly, equipment configuration during rehearsals and shows
    • Coordination and management of rehearsals
    • Work in the sports presentation office, administrative support, preparation and distribution of information
    Skills:
    • Fluent English
    • Good physical condition
    • Good communication skills
    • Coordination skills, being able to manage large groups of people
  14. Let me take a selfie.

    Social media are no mystery to you? Do you find it easy to navigate through the world of new media? Do you like creating and editing video content? Do you enjoy reporting on  events? Then this area is perfect for you! This is where we will create audiovisual coverage of the European Games for the whole world to see.

    Example tasks:
    • Creation of daily vlogs on the work of volunteers
    • Creating content for social media
    • Editing short videos
    • Supporting the promotion division
    Skills:
    • Communication skills
    • Responsibility
    • Familiarity with the specifics and trends of social media
    • Creativity
  15. No ticket? No entry!

    No tickets, no event! The ticketing area is all about ensuring the smooth entry of spectators and fans into the venues using modern technology. Volunteers in this area will be in direct contact with fans and will be there to help with any ticketing problems.

    Example tasks:
    • Supporting tickets sale
    • Assistance in solving ticketing problems
    • Provision of ticket-related information
    Skills:
    • Communication skills
    • Patience
    • Knowledge of foreign languages
    • Responsibility
    • Meticulousness
  16. Do you need a ride?

    Organizing transport for such a large event is quite a challenge. It cannot be done without the support of volunteers. In this area, you will help to ensure that all ‘timetables' of the European Games run smoothly!

    Example tasks:
    • Providing information related to transport within the event venues
    • Support in organizing transport for participants and guests
    • Supporting activities in the transport office
    Skills:
    • Fluent English
    • Coordination skills
    • Good orientation in the area
    • Responsibility
  17. Hold the door!

    In order for the Games to reach the highest possible organizational level, the venues must function efficiently. The proper management of all venues is crucial. Volunteers will support the venue managers through their actions and contribute to the proper running of the event as a whole.

    Example tasks:
    • Supporting the venue manager
    • Co-ordination of activities at venues
    • Communication assistance
    Skills:
    • Communication skills
    • Responsibility
    • Creativity
    • Basic IT knowledge
  18. Welcome home!

    Many exquisite athletes and guests will be coming to the European Games and many of them will feel at home thanks to your smile greeting them at the airport, hotel or competition village. Are you looking forward to helping them? Then you are exactly the person we are looking for!

    Example tasks:
    • Welcoming journalists, sportsmen and sportswomen, delegates
    • Providing information to visitors' questions
    • Assistance with arrivals and departures
    Skills:
    • Communication skills
    • Responsibility
    • Prompt response to needs
    • Basic IT knowledge
    • Patience
    Volunteers from this department will start their activity about two weeks before the event, so longer availability in this department is required.
  19. Info? No problem!

    To have information and share it - that's power! Information volunteers are the first line of contact with fans and participants of the event. In this section you make sure that everyone is well informed and knows what is happening at the facilities at the moment. Thanks to your function, you become the face of the whole event!

    Example tasks:
    • Providing information and support to event participants
    • Assisting with the movement of crowds
    • Providing information and guidance regarding host cities
    • Providing the audience with information and directions to key areas
    • Attending to people with disabilities
    Skills:
    • Friendly attitude
    • Communication skills
    • Proactiveness
    • Good orientation in the area
    • Language skills
  20. Fair game!

    Sports disciplines require the support of people who previously participated in sports volunteering, are interested in or practice a given discipline.
    At each discipline of the European Games 2023, volunteers of this department will support competition managers, being the closest to the games and competitors.

    Sample tasks:
    • Activities in the field of the pitch
    • Competition office support
    • Timing & scoring
    • Checking sports equipment
    • Call room
    Skills:
    • Knowledge of the chosen discipline
    • Knowledge of foreign languages
    • Meticulousness
    • Responsibility
  21. Be exceptional!

    Have you ever wanted to be a superhero? In this area, you can make your dream come true! During any big event, unexpected situations can arise. In such cases, you, an all-round volunteer who is not afraid of challenges, spring into action!

    Example tasks:
    • Willingness to support activities in all areas
    • Acting in unexpected situations
    • Emergency assistance
    Skills:
    • Multitasking
    • Stress resistance
    • Willingness to take on challenges
    • Responsibility
    • Communication skills
    • Language skills

FAQ - REGISTRATION

  1. The recruitment process consists of 2 stages. The first is to fill in an application form available on our website. The second stage will be a recruitment interview for which we will invite selected candidates. From all applicants, we will select a group of volunteers for the European Games 2023.
  2. No previous volunteering experience is required, willingness to be a part of the event is enough! We are open to anyone who wants to get involved, dedicate their free time, and be a part of the European Games together with us. You can take the first steps toward volunteering with us! In some sections, previous experience will be very helpful and an added advantage.
  3. The recruitment process will be staggered and we want to approach each application individually. The first stage will be to analyze the applications received, after which we will contact the candidates individually to invite them to a recruitment interview.

    We will send all information via the volunteer portal, so please make sure your contact details are correct.

    If you want to keep up to date with all the news, we encourage you to sign up for our newsletter.
  4. When filling in the application form, you must answer all the questions it contains. Further stages of the recruitment process will depend on how you have completed it. Make sure that you fill in all the fields on the form correctly. Analysis and verification of the submitted applications are crucial in selecting candidates for the recruitment interview.
  5. Yes, when filling in the application form, you can choose two areas.
  6. Each candidate will be informed about the outcome of the recruitment and assignment to a specific area by email after a thorough review of both the application and the interview.
  7. You can update your details on the Volunteer Portal or inform us via email: volunteer@ie2023.pl.

FAQ - TRAINING

  1. The volunteer will receive a training in knowledge of the European Games 2023, first aid, savoir vivre towards people with disabilities, safety and a detailed position training.
  2. Training information will be provided to volunteers via the Volunteer Portal and via email. General training will take place online and position training will take place directly at the location to which you will been assigned.
  3. Job training is important to know your tasks and it is compulsory. If you cannot attend it, please let us know in advance via Volunteer Portal or email us at volunteer@ie2023.pl so that we can find a good solution.

FAQ - VOLUNTEER PROGRAMME

  1. We are looking for communicative, proactive, responsible people who speak English.
  2. To become a volunteer by 1.06.2023 you should be at least 16 years old. There is no upper age limit.
  3. Availability for the entire duration of the Games is very welcome, but shorter time slots will also be possible.
  4. No, you do not necessarily have to be from Kraków or Małopolska to become a volunteer. As organizers, we have a limited number of beds available, but it is possible that you will have to arrange accommodation during the event.
  5. Let us know via Volunteer Portal or email us at volunteer@ie2023.pl

FAQ - VOLUNTEER DEPARTMENTS

  1. You can find a detailed description of the tasks in the section "areas of volunteer activities".
  2. Volunteer starter packs will be available for collection at the Volunteer Centres in each city (host city and partner cities).
  3. Yes, we assume this possibility. It will all depend on the availability of the volunteer and the schedule of the whole event.
  4. The shift will last around eight hours, but depending on the section this may vary slightly.
If you can't find an answer to your question here, write us at volunteer@ie2023.pl

REFFERAL CODE

Are you a teacher, internship tutor, trainer, member of a group that wants to volunteer together and work together in a specific discipline, department or in one location? It is possible to assign for you a special group code!

Write to us at volunteeer@ie2023.pl and provide information:
  • type of group (school, university, sports club, junior group, e.g. a football club, etc.),
  • whether the group is interested in a common discipline, department or facility
  • how many people will use the code? (if it increases, a request for an e-mail update)
Requests for a code will be considered individually, assigning a code does not guarantee acceptance for volunteering, and each candidate will go through the full recruitment path.

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